Katrice Smith

Katrice Smith
3 Beth Court | Indian Head, MD 20640 | 301-523-3795 | skidella1130@gmail.com
Personal Summary
I understand the importance of providing excellent customer service, communication and professionalism. Have a greater comprehension of self-improvement and compromise. Great with time management and observing when changes need to be implemented.

Work Experience

6/2012- 2/2015 Nanjemoy Community Center Nanjemoy, MD
Facility Attendant
Updated/Created monthly attendance, fliers, and center documents for programs and community events at the Center
Processed cash, check, and credit card payments for program registrations
Administrative duties included but not limited to answering phones and helping in computer lab
Responsible for opening/closing center and working weekend rentals

10/2005 – 6/2008 Catholic Charities LaPlata, MD
Family Support Worker
Evaluated the needs of low income families and provided them with financial, utility, shelter and food assistance
Participated in an Outreach program that helped provide shelter and employment for homeless veterans
Managed 13 income based and free housing programs through case management, monthly home visits and inspections
Updated databases and performed administrative duties including but not limited to answering phones, ordering supplies and typing letters

8/2002- 5/2005 Alphabest Waldorf, MD
Site Director
Discussed with parents facility activities, policies and enrollment procedures
Conducted meetings and developed strategies with staff and parents regarding behavioral issues
Taught a daily curriculum and provided homework assistance
Maintained payment records, attendance logs, time sheets and staff and children’s files

6/2013 College of Southern Maryland LaPlata, MD
Continuing Education Certificate: Entry Level Administrative Assistant

8/1997- 12/2001 University of Maryland College Park, MD
Bachelor of Science Degree, Family Studies