Quality Assurance & Compliance

Daily, the staff of Charles County Department of Social Services work diligently to meet the needs of Charles County residents through more than two dozen family support and financial assistance programs.  The Quality Assurance & Compliance team strives to measure the performance of those programs and how they are administrated to identify opportunities for program development and/or improvement—all being efforts to continually improve the way we serve our community.

The Quality Assurance & Compliance team spearheads the collection and review of performance data agency-wide. We do what we do to ensure that Charles County residents have a safe environment to live, are able to feed themselves and their families, and are provided and/or presented with as many resources that are available to progress them toward independence.

Get to know us better by the numbers, as we share what we’re doing within Charles County.