Charles County Landscape
Happy Family at Nature Park

CCDSS protects and empowers children, adults, and families.

Since 1935

Our Commitment to the Community

The Charles County Department of Social Services (CCDSS) operates under the Maryland Department of Human Services and is committed to administering social and financial assistance programs that support the well-being of children, families, and individuals throughout Charles County.

Through a comprehensive network of services, CCDSS works to strengthen families, promote self-sufficiency, and respond to the diverse needs of our community with compassion and professionalism. Our work is grounded in a deep commitment to service excellence and community impact. We collaborate with local partners, government agencies, and community-based organizations to ensure that residents have access to the resources and support necessary to thrive.

At CCDSS, we are dedicated to creating meaningful outcomes for those we serve—ensuring that every interaction reflects our values and our commitment to building a stronger, more resilient community.

Commitment to Excellence

Our Mission

"Our mission is to deliver services with unwavering excellence, always making our customers the priority. We operate with professionalism, collaboration, integrity, accountability, and confidentiality, ensuring that all people are treated with respect and dignity to foster a thriving community."

Our Vision

"We deliver services with unwavering excellence, while proactively uniting with partners to enrich and champion the well-being of our community."

Principles That Drive Us

Our Core Values

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Integrity

Highest standards of behavior, honesty, responsibility, and fairness.

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Accountability

Holding everyone responsible for the security and well-being of our community.

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Collaboration

Actively partnering with organizations across the county and state to serve you more effectively.

CCDSS Official Promise

Our Customer Service Promise

We pledge to provide constituents, businesses, and stakeholders with services in the following manner:

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Friendly and Courteous

Helpful, supportive, and passionate about the work we do.

Timely and Responsive

Proactive, taking initiative, and anticipating your needs.

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Accurate and Consistent

Aiming for 100% accuracy in implementing state policies.

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Accessible and Convenient

Simplifying and improving access to resources.

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Truthful and Transparent

Advancing a culture of honesty, clarity, and trust.